I help make software sound more human.

Hello. I’m Jacob, a UX writer/content designer.

Well, Think of it like shoes. Yep. Shoes. I’m like a cobbler of content.

You might have a pair of basic shoes that are fine—they get you where you need to go. But a pair of shoes that are specifically designed for your foot shape and style not only fits better, but also feels more comfortable, supports your feet properly, and can even improve your posture.

In the same way, generic product copy may get the job done. But well-crafted content tailored to each moment of a user’s journey doesn’t just communicate a message; it enhances the experience, resonates with the customer, and builds a stronger connection. Just like you’d choose those perfectly fitting shoes every day, users will keep coming back to a product that feels right at every touchpoint

That’s what I do with words. Ever since I was young, I’ve enjoyed telling stories. I’ve turned that passion for language to help product teams find the perfect words to tell stories, introduce new concepts, and guide people toward solutions.